Reference

How hibaje Handles Your Personal Information

Your account data — including your name, contact details, and payment activity through bKash, Nagad, or Rocket — is collected only to run your account and process transactions. Access and use of hibaje depends on your local law and eligible regions.

Account Data ProtectedbKash, Nagad, Rocket Transactions CoveredYour Rights Apply HereBangladesh-Focused Policy
hibaje How hibaje Handles Your Personal Information
DATA CONTACT PATHS

Reach Us About Your Privacy

If you want to access, correct, or delete your personal data, or if you have a question about how we handle your information, our support team handles data requests directly. Responses are sent to the contact address on your account.

Live Chat Start a chat from the lobby — available during support hours for account and data queries from Bangladesh.
Email Support Send your data request to our support address. Include your registered phone number so we can verify your account.
Account Settings Some data — like your contact number and wallet preference — can be reviewed and updated directly inside your account settings page.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Your account security and data integrity are built into how hibaje operates day to day. We apply encryption, access controls, and session monitoring to keep your information safe across mobile and desktop.

Encryption in Transit

All data exchanged between your device and our servers — including bKash and Nagad payment details — is encrypted using SSL so it cannot be intercepted.

Cookie Controls

We use session cookies to keep you logged in and preference cookies to remember your settings. You can clear or block cookies through your browser without losing your account.

Retention and Deletion

Account data is kept only while your account is active. Once you request closure, personal data is removed or anonymised within the period required under applicable regulations.

Access Requests

You can request a copy of the personal data we hold on your account by contacting support with your registered details. We aim to respond within the timeframe required by applicable law.

Common Questions About Your Data

Here are the questions we hear most often about how your personal information is handled on hibaje.

We collect your name, phone number, email address, and the wallet details you use — bKash, Nagad, or Rocket — along with device and session information needed to secure your account.

We do not sell your data. We share it only with payment processors like bKash, Nagad, and Rocket to complete transactions, and with service providers bound by confidentiality obligations.

Once you request account closure, we delete or anonymise your personal data within the period required by applicable financial and data regulations in your region.

Contact our support team via live chat or email with your registered phone number. We will verify your identity and provide your data within the timeframe required under applicable law.

Yes. Basic details like your contact number and wallet preference can be updated in account settings. For other corrections, reach out to support and we will handle it directly.

We use cookies to maintain your session and remember preferences. You can manage or block cookies through your browser settings at any time without affecting your account access.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.